Policies

Check-in / check-out
Check-in from 15:00, check-out by 12:00. 24-hour reception.
Cancellation
Flexible rate: free cancellation until 18:00 the day before arrival. Non-refundable rate: no cancellation, amendment, or refund.
Payment & deposit
Flexible: card guarantee, charged at check-in. Non-refundable: charged in full at booking. Major cards and contactless accepted; EUR only.
Children
Children of all ages welcome. Cots on request. Junior Suite sleeps three.
Pets
One well-behaved dog per room, free of charge, by prior arrangement.
Smoking
Strictly non-smoking indoors. Designated area on the rooftop terrace.
Parking
No on-site parking. Nearest public car park: Plaza de los Mostenses (5 min walk).
Breakfast
Optional add-on, €16 per person per night, served in the café-bar.
Accessibility
Lift to all floors; one step-free Classic Double with roll-in shower. Contact us to confirm availability.